If you want your Netgear Orbi device to work for a longer run, then it is recommended that you update its firmware from time to time. However, sometimes, Netgear Orbi firmware update can give a hard time to users.
To ensure that you don’t get caught in the same web, we’ve written this article to assist you. Go through the complete to know what to do when Netgear Orbi firmware update fails.
Troubleshooting: Netgear Orbi Firmware Update Failure
- Relocate the Netgear Orbi
Before you get down to the advanced troubleshooting steps, let’s start with the basics first. To ensure that you don’t face any issues while trying to update the firmware of your WiFi device, place your Netgear Orbi in a clean area.
If you want any of your technical devices to work for a longer period of time, then ensure that their placement is A1. Also, keep your Orbi device away from corners and thick concrete walls.
Devices like cordless phones, washing machines, baby monitors, treadmills, Bluetooth speakers, microwaves, and television should be placed far away from your Netgear Orbi. The reason being, such devices can interrupt the signals of your Orbi router.
- Check the Internet Connection
Another reason why you might fail to update the firmware of your Orbi is because of a weak internet connection. Thus, keep in mind that your WiFi device has a blazing-fast internet connection.
And to ensure that, make sure that your Netgear Orbi router and modem are properly connected. If you have been using a worn-out cable to connect so far, it is recommended that you change it immediately.
Using a loose or damaged cable not just causes internet-related issues, but is also not safe for the kids as they can get a shock if they touch it.
- Choose the Correct Version of Firmware
To prevent yourself from coming across the Netgear Orbi firmware update issue, another thing to keep in mind is to choose the right version of firmware while trying to update it.
Here are the step-by-step guidelines that you need to follow in order to update the firmware of your Netgear Orbi device:
- Switch on your laptop. Make sure that it is fully charged.
- Open Google Chrome on your laptop.
- Type orbilogin.net in the address bar of the chosen browser.
- Go to the Settings option and click on Firmware Update.
- Select the model number of your Netgear Orbi router.
- Click on the Download button.
- Wait for the file to get uploaded.
- Once it does, click on it and finish updating the firmware of your router.
Note: Follow these steps in the same order as they are written. Only then will you avoid making mistakes while updating the firmware of your WiFi device.
- Power-Cycle the Netgear Orbi Router
If none of the aforementioned troubleshooting tips were of assistance to you, then it’s high time that you give the ultimate solution a try. And that is, power-cycling your Netgear Orbi.
To power-cycle your Netgear Orbi device and get rid of the firmware update failure issue, follow the instructions outlined here:
- Power off the WiFi device.
- Disconnect all the devices connected to your Orbi.
- Unplug the Orbi from the wall socket.
- Then, let your WiFi router rest for some time.
- After a minute or so, connect your router back into the socket.
- Switch it on and connect as many devices with the Orbi as you want.
Note: Once you power-cycle your device, check whether you can update its firmware by accessing the orbilogin web page.
If power-cycling your Netgear Orbi still doesn’t resolve the firmware update failure issue, don’t hesitate to reach our team of experts. We are available 24/7 to assist you.
